New Education History
Starting with your most recent employer, please provide details of your employment history. In the case of your most recent role, please also provide details of your reason for leaving.
If an offer of employment is made and you have a vehicle which you intend to use for business purposes, you would need to provide us with your driving license and your business insurance for us to take a copy and keep for our records.
It is a criminal offence to employ persons whose immigration status prevents them from working in the United Kingdom. Prior to appointment, you will be required to provide evidence of a passport or other documents on the approved list to satisfy CWA that the Asylum and Immigration Act 1996 is being complied with.
The nature of the work exempts this post from the Rehabilitation of Offenders Act 1974. Please state in the box below whether you have any convictions both “spent” and “unspent”. You must include cautions, reprimands, final warnings, pending cases, and/or details of any police enquiries made against you which may have a bearing on your suitability for this post. Full details should be provided and included with your application, stating the date and details.
The working time regulations were introduced in 1998 as a health and safety measure. Average weekly working hours are limited to 48 hours (normally calculated over a 17 week period). Employers are required to take all reasonable steps to ensure that the limits to working times are not exceeded. This includes inquiring whether a person is working elsewhere. All applicants are therefor asked to declare all other employment.
Please note that if you do have other jobs, your application will still be assessed on your suitability to do the job you are applying for. At this stage, any other jobs you declare will be ignored. If you are selected for interview, the implications will be carefully discussed with you. CWA may consider it necessary to discuss the situation with your other employer(s) but only with your permission.
Depending on the overall situation and the outcome of discussion with you, CWA will have the following options: Not to offer you the appointment Offer the appointment on reduced hours Offer the appointment providing other work is relinquished (or the hours reduced)
I declare that the information contained in the application form are true and correct. I understand that any false or misleading information, and / or omissions concerning criminal convictions, may disqualify my application or may render my Contract of Employment, if I am appointed, liable to dismissal without notice.
Data Protection: Please note that all recruitment documents, including application forms, for unsuccessful applicants will be kept in secure conditions for a period of 6 months, after which they will be destroyed.
I understand that if the position I am applying for involves contact with vulnerable groups, if I am successful, a DBS Disclosure will be applied for, I consent to Cyfannol Women’s Aid to complete this on my behalf.
If I am successful I consent to CWA contacting the referee's provided in the onboarding process. If offered and I accept employment with Cyfannol Women’s Aid, I consent to my personal information being held by the organisation for the administration of my Contract of Employment.
- I confirm that my details are complete and correct
- I confirm I have the right to work in the country where this job is based
- I confirm I have read and agreed to the privacy policy
- Job Title: Refuge Support Work Assistant
- Job Reference: SWA Blaenau Gwent - OOH
- Location: Ebbw Vale, Blaenau Gwent, United Kingdom
- Salary: £22932.00 to £22932.00
Support Work Assistant
- Hours: 35 per week
- Salary: £22,932 per annum (pro rated for part time employees)
- Working Pattern: 4-week rolling rota basis, including bank holidays and weekends. Day shifts are 8am to 8pm. Overnight shifts are sleep in shifts from 8pm to 8am.
- Wednesday and Sunday night 8pm to 8am
- Saturday daytime 8am to 8pm
- Staff are offered the opportunity to undertake additional shifts to cover absences.
- Mandatory attendance at supervision, team meetings and training outside of normal hours are paid.
- All staff must work flexibly on occasions to meet the needs of clients.
- All staff must work flexibly on occasions to meet the needs of the organisation.
Workplace based role
Purpose of the Post: To support the delivery of specialist support to women and children living within Gwent who are affected by Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV) in primarily our accommodation services.
Specific Responsibilities
- To be responsible for delivering specialist Domestic Abuse support services to women and children in refuges.
- Engage the women and children in activities during the evening
- Provide the women and children emotional support
- Carry out risk assessments and initial needs assessments to determine what level of service is appropriate.
- Ensure that services are available for and meet the needs of minority women.
- Admit new residents into refuge and completion of relevant paperwork.
- Ensure that accurate paper and electronic records are maintained in relation to all aspects of the service
- Support women to access health, legal and housing services.
- Support women to maintain license agreement/ contract and help them prepare for independent living.
- To be fully aware of the child and adult protection policy and procedures and report to line manager any concerns in this area.
- To act as an advocate on behalf of women encouraging and supporting self-advocacy as appropriate.
- Encourage women to participate in all areas of their service provision and communal living
- Work alongside colleagues to ensure the smooth running of all our support services.
Premises and Housing Management
- To work jointly with the Refuge Team Leader to ensure the safe and effective management of our refuges.
- To take part in housing management tasks as required i.e., room cleaning and preparation, and reporting any maintenance issues.
- Facilitate house meetings in refuge as required.
- To adhere to health and safety policy and report any risks/concerns to the Refuge Team Leader, taking immediate steps where necessary to protect health and wellbeing of residents, team members and members of the public.
General Responsibilities
- To demonstrate and promote the organisation’s ethos of trauma informed, person centred support, informed choice, and its vision and values.
- To proactively implement policies for anti-discriminatory practice and equality of opportunity
- To actively work in partnership with other agencies and organisations to achieve better outcomes for women and children affected by VAWDASV.
- Participate in team meetings, supervision and appropriate training.
- To work within the organisations Policies and Procedures at all times.
- Any other reasonable duties as required.
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
Closing Date 7th October 2025
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is required for all posts.
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.