New Education History
Starting with your most recent employer, please provide details of your employment history. In the case of your most recent role, please also provide details of your reason for leaving.
If an offer of employment is made and you have a vehicle which you intend to use for business purposes, you would need to provide us with your driving license and your business insurance for us to take a copy and keep for our records.
It is a criminal offence to employ persons whose immigration status prevents them from working in the United Kingdom. Prior to appointment, you will be required to provide evidence of a passport or other documents on the approved list to satisfy CWA that the Asylum and Immigration Act 1996 is being complied with.
The nature of the work exempts this post from the Rehabilitation of Offenders Act 1974. Please state in the box below whether you have any convictions both “spent” and “unspent”. You must include cautions, reprimands, final warnings, pending cases, and/or details of any police enquiries made against you which may have a bearing on your suitability for this post. Full details should be provided and included with your application, stating the date and details.
The working time regulations were introduced in 1998 as a health and safety measure. Average weekly working hours are limited to 48 hours (normally calculated over a 17 week period). Employers are required to take all reasonable steps to ensure that the limits to working times are not exceeded. This includes inquiring whether a person is working elsewhere. All applicants are therefor asked to declare all other employment.
Please note that if you do have other jobs, your application will still be assessed on your suitability to do the job you are applying for. At this stage, any other jobs you declare will be ignored. If you are selected for interview, the implications will be carefully discussed with you. CWA may consider it necessary to discuss the situation with your other employer(s) but only with your permission.
Depending on the overall situation and the outcome of discussion with you, CWA will have the following options: Not to offer you the appointment Offer the appointment on reduced hours Offer the appointment providing other work is relinquished (or the hours reduced)
I declare that the information contained in the application form are true and correct. I understand that any false or misleading information, and / or omissions concerning criminal convictions, may disqualify my application or may render my Contract of Employment, if I am appointed, liable to dismissal without notice.
Data Protection: Please note that all recruitment documents, including application forms, for unsuccessful applicants will be kept in secure conditions for a period of 6 months, after which they will be destroyed.
I understand that if the position I am applying for involves contact with vulnerable groups, if I am successful, a DBS Disclosure will be applied for, I consent to Cyfannol Women’s Aid to complete this on my behalf.
If I am successful I consent to CWA contacting the referee's provided in the onboarding process. If offered and I accept employment with Cyfannol Women’s Aid, I consent to my personal information being held by the organisation for the administration of my Contract of Employment.
- I confirm that my details are complete and correct
- I confirm I have the right to work in the country where this job is based
- I confirm I have read and agreed to the privacy policy
- Job Title: Support Work Assistant - 25hrs
- Job Reference: SC1422946NewSWA
- Location: Newport, Newport, United Kingdom
- Salary: £22932.00 to £22932.00
Contract Type:
Permanent – workplace based (subject to ongoing HSG funding)
Hours and Working Pattern:
Average 25 hours/week on a 4-week rolling rota basis, including bank holidays and weekends. Overnight shifts are sleep in shifts from 11pm.
Week1 –Monday 17.45- 6am, Friday 17:45-6am
Week2 – Tuesday 17.45- 6am, Saturday 17.45- 6am
Week3 -Wednesday 17.45-6am, Sunday 17.45- 6am
Week4 – Thursday 17.45- 6am, Saturday 10am – 6pm, Sunday 10am – 6pm
Staff are offered the opportunity to undertake additional shifts to cover absences.
Mandatory attendance at supervision, team meetings and training outside of normal hours are paid.
All staff must work flexibly on occasions to meet the needs of clients.
All staff must work flexibly on occasions to meet the needs of the organisation.
Accountable to: Team Leader
Purpose of the post : To provide the delivery of out of hours support to women living in our specialist refuge accommodation, specifically for women exploited within the sex industry and affected by Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV). To support with the management of building safety and security.
Specific responsibilities:
Work with those in the accommodation in an empowering and engaging manner, as set out in Cyfannol policies.
To undertake some support work in line with support plan, needs or risk assessment and safety plan.
To assist in the planning and delivery of activities for women living in the accommodation.
Provide emotional support to exploited women, when needed.
To complete daily welfare checks.
To collect post or parcels and distribute to those living in the accommodation.
To support those living in Cyfannol properties to abide by house expectations and agreements in order to be safe and maintain their residency.
To support and encourage those residing in the accommodation to keep their living areas clean and risk free.
To turn around the rooms when women move on, ensuring they are clean and comfortable for the next resident.
General Responsibilities
To ensure that communal areas including kitchen, quiet room, laundry and garden are kept clean and risk free.
Take incoming telephone calls from women living in the accommodation.
Manage incidents/ emergencies within the accommodation, in conjunction with the on-site security guard.
To ensure that food stock, linen stock etc are replenished when needed and kept in a good order.
Occasionally assist colleagues in the event of incident/ emergency in another project.
Liaise with 2nd and 3rd Tier buddy as/ when required.
To ensure professionals coming into the accommodation are supervised and sign confidentiality agreements.
To carry out and record health and safety checks and property checks to the specifications required.
To complete fire drills and follow evacuation procedures, if needed.
To ensure that first aid boxes are stocked and rotate items.
Identifying repairs or maintenance issues and arrange for them to be rectified depending on level of urgency. Reporting to day staff, via the handover, any issues or concerns regarding any issues identified.
Carry out administrative duties such as record keeping, spreadsheet entry, Modus input.
Communicate and email handover of each shift to staff to ensure wider organisational updates/ news.
To keep clear records and correspondence trails.
To actively work in partnership with other agencies and organisations to achieve better outcomes for women affected by sexual exploitation, violence and sexual abuse.
To demonstrate and promote the charities ethos, vision and values.
To work within the organisations Policies and Procedures.
Participate in team meetings, supervisions, clinical supervisions, and away days.
Any other reasonable duties as required.
Attend training and be open to develop further understanding linked to sexual exploitation, sexual violence and abuse, health and safety or risk assessments.
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances
Closing Date: 14th November 2025
We reserve the right to close this vacancy early should we receive sufficient applications or identify a suitable candidate prior to the closing date.
The ability to travel independently and in a timely manner to fulfil the requirements of the role is essential.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is required for all posts.
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.