New Education History
Starting with your most recent employer, please provide details of your employment history. In the case of your most recent role, please also provide details of your reason for leaving.
If an offer of employment is made and you have a vehicle which you intend to use for business purposes, you would need to provide us with your driving license and your business insurance for us to take a copy and keep for our records.
It is a criminal offence to employ persons whose immigration status prevents them from working in the United Kingdom. Prior to appointment, you will be required to provide evidence of a passport or other documents on the approved list to satisfy CWA that the Asylum and Immigration Act 1996 is being complied with.
The nature of the work exempts this post from the Rehabilitation of Offenders Act 1974. Please state in the box below whether you have any convictions both “spent” and “unspent”. You must include cautions, reprimands, final warnings, pending cases, and/or details of any police enquiries made against you which may have a bearing on your suitability for this post. Full details should be provided and included with your application, stating the date and details.
The working time regulations were introduced in 1998 as a health and safety measure. Average weekly working hours are limited to 48 hours (normally calculated over a 17 week period). Employers are required to take all reasonable steps to ensure that the limits to working times are not exceeded. This includes inquiring whether a person is working elsewhere. All applicants are therefor asked to declare all other employment.
Please note that if you do have other jobs, your application will still be assessed on your suitability to do the job you are applying for. At this stage, any other jobs you declare will be ignored. If you are selected for interview, the implications will be carefully discussed with you. CWA may consider it necessary to discuss the situation with your other employer(s) but only with your permission.
Depending on the overall situation and the outcome of discussion with you, CWA will have the following options: Not to offer you the appointment Offer the appointment on reduced hours Offer the appointment providing other work is relinquished (or the hours reduced)
I declare that the information contained in the application form are true and correct. I understand that any false or misleading information, and / or omissions concerning criminal convictions, may disqualify my application or may render my Contract of Employment, if I am appointed, liable to dismissal without notice.
Data Protection: Please note that all recruitment documents, including application forms, for unsuccessful applicants will be kept in secure conditions for a period of 6 months, after which they will be destroyed.
I understand that if the position I am applying for involves contact with vulnerable groups, if I am successful, a DBS Disclosure will be applied for, I consent to Cyfannol Women’s Aid to complete this on my behalf.
If I am successful I consent to CWA contacting the referee's provided in the onboarding process. If offered and I accept employment with Cyfannol Women’s Aid, I consent to my personal information being held by the organisation for the administration of my Contract of Employment.
- I confirm that my details are complete and correct
- I confirm I have the right to work in the country where this job is based
- I confirm I have read and agreed to the privacy policy
- Job Title: Refuge Family Support Worker
- Job Reference: SC1519654PonRFSW
- Location: Pontypool, Torfaen, United Kingdom
- Salary: £23500.00 to £24000.00
Salary: £23,500 (Rising to £24,000 after 6 months’ probation)
Covering: Torfaen Based in our Torfaen Hwb
Contract Type: Permanent subject to ongoing funding
Hours & working Pattern:14 hours per week. Monday to Friday, hours spread over 3-4 days a week, flexible in approach and day preference
All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to: Children and Young Persons Services Manager
Purpose of the post: Provide specialist VAWDASV support to children and Families who are affected by Domestic Abuse and sexual violence and/or are at high-risk of serious harm who are living within refuge accommodation.
Cyfannol Women’s Aid implements support for children and young people who have experienced or witnessed domestic abuse. We deliver tailored and individual pathways for children and young people that build on their strengths. Support provided is person-focused and trauma-informed.
The support offered will include 1-2-1 intensive support, Positive and engaging holistic activities.
Group work focuses on building self-esteem, communication skills, supports emotional regulation, and we also provide support around adolescent-to-parent violence (aged 0 to 16)
This role will support the parent with all family and child related support.
Specific responsibilities:
Work with families, children, and young people in a trauma-informed, empowering, and solution-focused approach
To engage with children, young people, and their families, carry out person-led assessments of risks, needs, and strengths.
To develop a person-led, detailed support package for the child/young person, identifying goals, aspirations, and needs.
Facilitate 1-1 support and group activities with children and young people in refuge who have experienced or witnessed domestic abuse as required.
Support families in identifying and addressing issues relating to their children and support resilient and healthy relationships, and the welfare of children and young people.
Work with children and young people in an empowering, solution focused and individually appropriate engaging manner, building positive relationships based on trust and respect.
Working and supporting children and young people who are residing in our refuge accommodation project in Torfaen.
Hold house meetings where the children and young people can contribute to the feedback and support to implement changes to the refuge accommodation. Promoting participation and coproduction.
Attend and advocate for young people at multi agency meetings
Provide practical and emotional support, including advocacy and signposting to access wider services (health, CAMHs, education, health, youth provision, housing & welfare).
Work alongside young people in developing resources, group sessions, and toolkits.
To liaise with the HSG community STAR group support worker and submit referrals to the STAR group program.
Prioritising and managing caseloads in line with packages of support and support plans
Ensure accurate and timely records are maintained in relation to all aspects of the service and case work, including inputting information into our Information Management System.
To be fully aware of the child and adult safeguarding policy and procedures and report to line manager any concerns in this area.
To advocate on behalf of parent, children and young people and ensure that children feel safe, supported and listened to within our service and in dealings with other agencies.
To participate in meetings, encourage children and young people to participate in and give feedback on service provision.
Undertake any work requires that supports the parent with child related matters. Such as information and support on routines, positive behaviour management, emotional regulation tips and exercises, healthy eating, potty training tips and social inclusion and more.
Complete safety plans and risk assessments which align with activities that will be completed, trips, days out and events.
Assist in qualitative and quantitative data collation.
Promote the service in the local area.
General responsibilities:
Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use
Closing Date: 3rd April 2026
We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is requireed for all posts.