New Education History
Starting with your most recent employer, please provide details of your employment history. In the case of your most recent role, please also provide details of your reason for leaving.
If an offer of employment is made and you have a vehicle which you intend to use for business purposes, you would need to provide us with your driving license and your business insurance for us to take a copy and keep for our records.
It is a criminal offence to employ persons whose immigration status prevents them from working in the United Kingdom. Prior to appointment, you will be required to provide evidence of a passport or other documents on the approved list to satisfy CWA that the Asylum and Immigration Act 1996 is being complied with.
The nature of the work exempts this post from the Rehabilitation of Offenders Act 1974. Please state in the box below whether you have any convictions both “spent” and “unspent”. You must include cautions, reprimands, final warnings, pending cases, and/or details of any police enquiries made against you which may have a bearing on your suitability for this post. Full details should be provided and included with your application, stating the date and details.
The working time regulations were introduced in 1998 as a health and safety measure. Average weekly working hours are limited to 48 hours (normally calculated over a 17 week period). Employers are required to take all reasonable steps to ensure that the limits to working times are not exceeded. This includes inquiring whether a person is working elsewhere. All applicants are therefor asked to declare all other employment.
Please note that if you do have other jobs, your application will still be assessed on your suitability to do the job you are applying for. At this stage, any other jobs you declare will be ignored. If you are selected for interview, the implications will be carefully discussed with you. CWA may consider it necessary to discuss the situation with your other employer(s) but only with your permission.
Depending on the overall situation and the outcome of discussion with you, CWA will have the following options: Not to offer you the appointment Offer the appointment on reduced hours Offer the appointment providing other work is relinquished (or the hours reduced)
I declare that the information contained in the application form are true and correct. I understand that any false or misleading information, and / or omissions concerning criminal convictions, may disqualify my application or may render my Contract of Employment, if I am appointed, liable to dismissal without notice.
Data Protection: Please note that all recruitment documents, including application forms, for unsuccessful applicants will be kept in secure conditions for a period of 6 months, after which they will be destroyed.
I understand that if the position I am applying for involves contact with vulnerable groups, if I am successful, a DBS Disclosure will be applied for, I consent to Cyfannol Women’s Aid to complete this on my behalf.
If I am successful I consent to CWA contacting the referee's provided in the onboarding process. If offered and I accept employment with Cyfannol Women’s Aid, I consent to my personal information being held by the organisation for the administration of my Contract of Employment.
- I confirm that my details are complete and correct
- I confirm I have the right to work in the country where this job is based
- I confirm I have read and agreed to the privacy policy
- Job Title: Family Support Worker
- Job Reference: SC1527874CaeRFSW
- Location: Caerphilly
- Salary: £23970.00 to £24480.00
Salary: £23,970 rising to £24,480 full time (pro rata for part time)
Covering: Caerphilly
Contract Type: Permanent subject to ongoing funding
Hours & working Pattern:35 hours per week (full time)- Hours for part-time roles (negotiable)- Generally, Monday to Friday / Negotiable for part-time role
All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Optional participation in the organisation’s Tier 2 emergency on call rota (paid)
Accountable to: Children and Young Persons Services Manager
Purpose of the post:
Deliver support for families with children and young people aged 25 and under (including antenatally), living within the Caerphilly County Borough Council area, who are victims/survivors of domestic abuse.
As a Family Support Worker, you will provide tailored specialist support/interventions to children, young people (aged 0–25), and families impacted by domestic abuse and/or at high-risk of serious harm.
You will deliver 1:1 support and group work interventions, which are trauma informed, are promoting safety, resilience, and recovery and will work collaboratively with partner agencies to ensure families receive the right support at the right time.
Cyfannol Women’s Aid provides person-centred, needs-led and trauma-informed support to families, children and young people (0-25) who have experienced or witnessed domestic abuse via tailored and individual pathways that build on their strengths.
Specific responsibilities:
Work with families, children, and young people (0-25) including antenatal in a trauma-informed, empowering, and solution-focused approach.
Deliver trauma-informed 1:1 and group support with both families, children, and young people between the ages of 0-25 who have experienced or witnessed VAWDSV as required.
Facilitate structured group programmes, including parenting interventions.
Engage with children, young people, and families, and carry out person-led assessments, risk assessments, safety planning, support plans and evaluations.
Provide person-led, detailed support packages for the families, children and young people, identifying goals, aspirations, needs and underpinning health relationships.
Provide family safety work in the home for those not eligible for IDVA or Housing Related support. Including target hardening and home security support
Conduct pre-intervention sessions to assess needs and build engagement
Support families, children, and young people to identify and break the cycles of abuse through increasing knowledge of health relationships, behaviours, and understanding of domestic abuse. Such as coercive and abusive behaviours
Work within an empowering, solution focused and individual approachable and engaging manner, building positive relationships based on trust and respec
Co-locate within Supporting Family Change (SFC) for a minimum of 3 days/week
Attend multi-agency meetings and contribute to case planning
Maintain accurate case records and contribute to monitoring and evaluation
Provide practical and emotional support, including advocacy to access wider services
Identify and report safeguarding concerns in line with organisational policy
Liaise with external agencies to identify families, children and young people (0-25) who may benefit from the project
Prioritise and manage caseloads in line with packages of support and support plans
Ensure accurate and timely records are maintained in relation to all aspects of the service and case work, including inputting information into our Information Management System
Advocate on behalf of families, children and young people and ensure that everyone feels safe, supported and listened to within our service and in dealings with other agencies
Identify tech-enabled abuse, including coercive control via digital platforms, image-based abuse, and online harassment and provide support advice and guidance in this area
Support families through ‘good beginnings’ and ‘good endings’ with signposting to community resources
Assist in qualitative and quantitative data collation
Promote the service in the local area
General responsibilities:
Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use
Closing Date: 16th April 2026
We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is requireed for all posts.