New Education History
Starting with your most recent employer, please provide details of your employment history. In the case of your most recent role, please also provide details of your reason for leaving.
If an offer of employment is made and you have a vehicle which you intend to use for business purposes, you would need to provide us with your driving license and your business insurance for us to take a copy and keep for our records.
It is a criminal offence to employ persons whose immigration status prevents them from working in the United Kingdom. Prior to appointment, you will be required to provide evidence of a passport or other documents on the approved list to satisfy CWA that the Asylum and Immigration Act 1996 is being complied with.
The nature of the work exempts this post from the Rehabilitation of Offenders Act 1974. Please state in the box below whether you have any convictions both “spent” and “unspent”. You must include cautions, reprimands, final warnings, pending cases, and/or details of any police enquiries made against you which may have a bearing on your suitability for this post. Full details should be provided and included with your application, stating the date and details.
The working time regulations were introduced in 1998 as a health and safety measure. Average weekly working hours are limited to 48 hours (normally calculated over a 17 week period). Employers are required to take all reasonable steps to ensure that the limits to working times are not exceeded. This includes inquiring whether a person is working elsewhere. All applicants are therefor asked to declare all other employment.
Please note that if you do have other jobs, your application will still be assessed on your suitability to do the job you are applying for. At this stage, any other jobs you declare will be ignored. If you are selected for interview, the implications will be carefully discussed with you. CWA may consider it necessary to discuss the situation with your other employer(s) but only with your permission.
Depending on the overall situation and the outcome of discussion with you, CWA will have the following options: Not to offer you the appointment Offer the appointment on reduced hours Offer the appointment providing other work is relinquished (or the hours reduced)
I declare that the information contained in the application form are true and correct. I understand that any false or misleading information, and / or omissions concerning criminal convictions, may disqualify my application or may render my Contract of Employment, if I am appointed, liable to dismissal without notice.
Data Protection: Please note that all recruitment documents, including application forms, for unsuccessful applicants will be kept in secure conditions for a period of 6 months, after which they will be destroyed.
I understand that if the position I am applying for involves contact with vulnerable groups, if I am successful, a DBS Disclosure will be applied for, I consent to Cyfannol Women’s Aid to complete this on my behalf.
If I am successful I consent to CWA contacting the referee's provided in the onboarding process. If offered and I accept employment with Cyfannol Women’s Aid, I consent to my personal information being held by the organisation for the administration of my Contract of Employment.
- I confirm that my details are complete and correct
- I confirm I have the right to work in the country where this job is based
- I confirm I have read and agreed to the privacy policy
- Job Title: Support Services Co-ordinator
- Job Reference: DP1267603EbbSSC
- Location: Ebbw Vale, Blaenau Gwent, United Kingdom
- Salary: £29000.00 to £29500.00
Location: Gwent wide
- Based at our Blaenau Gwent Hwb x
- A regular presence across Blaenau Gwent Hwb and accommodation projects required
- Some Gwent wide travel to other Hwbs and meeting required
Contract Type: Fixed term until 31st May 2026
- Agile – working where and when required, to do the job most effectively
Hours & working Pattern: 35 Hours per week (negotiable working pattern across Monday to Friday)
- Occasional evening and weekend work
- Participate in the organisations Tier 3 on call rota (paid)
- All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Salary: £29,000, moving to £29,500 (pro-rata) after succesful completion on 6-month probationary period
Accountable to: Blaenau Gwent Support Services Manager
Accountable for: Line management of Team Leader, Refuge Support Workers and Support Workers within the team
Purpose of the post
Oversee the day-to-day coordination of the VAWDASV accommodation and community support services in Blaenau Gwent, manging Team leaders and team members. Ensure specialist trauma informed and person led support is provided to people affected by Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV)
Responsibilities
Work closely with the Service Manager to contribute to achieving Cyfannol Women’s Aid’s Vision and Mission
Manage team members by demonstrating and positively role modelling the organisation’s values and culture.
Collaborate with team members to plan and deliver high quality, specialist, trauma informed, person led support services.
Empower individuals to have informed choice, to design and achieve meaningful and impactful outcomes, led by them.
Key collaborator in the development of a range of ways for adults and children to feedback about their experience.
Manage Safeguarding for your service area, complying with internal and external policy and legislation, authorise adult and child referrals
Manage the delegated aspects of budgetary responsibility including some purchasing, work closely with the Finance department.
Provide support team with case management and direction, providing support for emergency/ crisis situations, complex cases, team member absence, when more than one worker are required.
Manage team preparation and attendance to Multi Agency Risk Assessment Conference (MARAC), core group and other similar meetings.
Key collaborator with the Service Manager in collecting information and producing timely returns and other reports as part of funding requirements.
Key collaborator to monitoring the team’s compliance to external quality standards (e.g., WWA NQSS) and External audits (e.g., Housing Support Grant Commissioning audits)
Oversee regular audits including OASIS data base recording system within own and other organisational services, provide improvement plans where appropriate
Manage data compliance for the service and support team members to keep accurate and timely records in all aspects of the service and case work.
Work collaboratively with other Service Coordinators to ensure accommodation and community referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
Key Contributor in managing risk compliance, supporting team members to regularly assess and positively managing risk for adults and children we support in an inclusive and enabling way.
Contribute (through working closely with the Facilities Coordinator) to ensuring a safe compliant and quality environment across Hwbs and services
Support the Service Manager with preparations for retendering of services.
Contribute to internal development projects as part of an organisational continuous improvement.
Represent the organisation, embodying Cyfannol Women’s Aid’s values at external meetings, public events, conferences, and similar ensuring that the organisation’s reputation is protected and enhanced.
General Responsibilities
Contribute to the:
- Development and achievement of our Vision, Mission and Objectives.
- Promotion of our values, culture and aspirations.
- Creation of a safe, supportive and explorative working environment.
- Promotion of Equity, Diversity and Inclusion.
- Upholding of our Policies and Procedures.
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
Please see attached person specification for further details.
A current valid driving licence, access to a car and insurance covering business use is essential.
Closing Date: Thursday 3rd April
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is required for all posts.
Cyfannol is an organisation with equaity, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we positively encourage applications from under-represented communities.